IE Newsletter: Institutional Ethnography Division for the Society for the Study of Social Problems. Volume 14 No. 3 Spring/Summer, 2017 Naomi Nichols Division Chair McGill University naomi.nichols@mcgill.ca Send correspondence to: Gina Petonito Correspondence and Copy Editor petonig@muohio.edu Lindsay Kerr Proofreader and Editor lindsay.kerr@utoronto.ca On the Inside - Burning Question - Members News & Notes - IE workshops - Call for Papers - Welcome New Members! - Montreal IE Sessions - Montreal IE Workshop From the Division Chair: Naomi Nichols Hello IE friends and colleagues! In the fast train that is my academic life, it feels like the SSSP annual meeting and 2017 IE workshop is right around the corner. This year, the workshop boasts a lecture by Dorothy Smith and an opportunity to receive mentorship and feedback on your written work from some of the most well-regarded IE scholars in North America. If you are a graduate student member of our division (or if you know one), please check out the workshop description in this newsletter or on the SSSP website. The workshop is a tremendous opportunity to interact with the people whose work you have read and been inspired by. DonÕt feel shy! Please consider submitting a chapter, proposal or manuscript you are working on (max 30 pages), and a small group of IE scholars will read and discuss your work with you. And for those of you who are more established scholars, I strongly encourage you to do the same. Is there a paper that has been difficult to get published or that just doesnÕt seem to be coming together for you? Do you want another pair of eyes on your newest funding proposal or book prospectus? Please consider submitting something for review! Opportunities to engage with one anotherÕs work pre-publication are few and far between, outside the supervisory relationship. Alison Griffith, my former supervisor, just reviewed a fellowship application IÕd been working on and offered important critical feedback. I forgot how powerful it is to have someone engage with your work, and who wants to see you succeed! In the spirit of academic collegiality and against the grain of the neoliberal university, I encourage you to participate in this opportunity for thoughtfulness, comradery and growth. See you in August! IE Burning Question Maureen Sanders-Brunner a doctoral candidate at Ball State University, TeacherÕs College asks: IE research is grounded in the actual experiences of entry point informants. Often, IE studies focus on how negative or frustrating experiences of frontline workers come to happen as they do.Ê However, in past workshop discussions, Dorothy Smith has mentioned that socially or institutionally organized work may also result in beneficial experiences for frontline informants. Ê If an IE researcher was investigating social relations which appear to organize empowering or positive experiences, how might the inquiry and/or analytical process differ from studies which explicate the organization of negative experience?Ê Are there published IE studies that may be used as a model for this perspective? Marj DeVault replies: One example that comes to mind is Leanne WarrenÕs analysis of orchestral performance, included in Smith and TurnerÕs Incorporating Texts in Institutional Ethnographies. Warren examines the musical score and investigates in detail how it is read and activated by conductor and performers, who bring to the text not only their musical skill but also their knowledge of the histories of performance of a particular work. ItÕs a lovely investigation of several of the many kinds of ÒcoordinationÓ that institutional ethnographers need to know about. But I think itÕs important also to discuss why our studies seem so often to focus on Òfrustrations.Ó IE was designed to respond to ÒpuzzlesÓ that arise from everyday activities and situations. Often, the puzzles that are most productive come from Òdisjunctures,Ó that is, moments in which a person knows one thing and is told something quite different. A disjuncture or problematic may be obvious at the outset (the police and courts are meant to keep women safe, but in many cases, they donÕt); but often, it begins as a peculiar feeling of unease (nurses know how to take care of this patient, but ÔsomethingÕ is pulling them into another way of working). The disjuncture and the problematic it generates offer a pathway into institutional relations. If the project begins in this way, some particular frustration in everyday life, or at the front line, is built into the project. Will our findings always be ÒnegativeÓ? And if they donÕt seem to be, how should we think about that? In the course of learning about institutional processes, we may find cases or facilities where things seem to go wellÑwhere clients or front-line workers often feel empowered and seem to work effectively. Those cases offer opportunities to see how the institution may respond to some clients more effectively than others, to understand problems that sometimes do occur, and to examine how different courses of come about. Or such cases may show what work is requiredÑperhaps beyond the official job descriptionsÑto operate the institutional processes effectively. Ellen Pence and the audit teams she worked with were always looking for ways to revise or ÒtweakÓ institutional processes, so that the social relations would organize work in ways that protected women more consistently. (See their resources on Òinstitutional analysisÓ at http://praxisinternational.org/.) Finally, IÕll say that itÕs always difficult to respond to this kind of question in the abstract. If we were chatting together in a cafŽ, I would begin by asking for more detail about the empowering experiences that interest the questioner, and about the institutional context of those experiences. Talking concretely, I suspect we would find the situation more complex than it might appear at first. We would be working to move beyond what we know already (or think we know) and to identify the questions we want to explore. (You can do this with any writing partner or interested friend; the task is simply to talk it through with someone who might ask useful questions or challenge some of your initial assumptions.) The key, I believe, is not to assume at the outset that peopleÕs experiences are either negative or positive (or to rest there), but to remain open to a genuine exploration: How does it happen? Institutional ethnography is meant to help us learn what we donÕt yet know. Members News and Notes Jean C. Eells conducted an IE on the Conservation Reserve Program as part of a USDA Farm Service Agency funded project for Women Food and Agriculture Network.Ê This long-standing program is so complicated that she knows many experienced conservationists who donÕt feel like they fully understand the program, let alone being understood by the clients it serves.ÊThe system is subject to political uncertainty, but has some safeguards to assure payments promised are actually made. Of more concern is that the complexity leads to confusion and mythology about what the CRP (as itÕs commonly known) allows and requires because of the complex chain of ruling relations.Ê In other words, women landowners may fail to protect their land from degradation not only because they tend to be more left out of the communication loop than others, but because theyÕve ÒheardÓ things about CRP over the years.Ê Local office staffers she interviewed provided redacted texts for analysis, and the interviews were conducted with a woman landowner (whose standpoints she is studying) present who not only provided permission to look at her files, but reactions to the interviews.ÊThe short-term accomplishment of the IE approach was the development of a non-agency brochure that clears up many of the myths and makes the rules Ð and hence some of the ruling relations Ð more transparent for women landowners in particular.Ê There are other outcomes, but this one will be available by mid-summer atÊwww.wfan.orgÊunder resources.Ê Deborah DergousoffÕs article:ÊTracing 'the social' in processes of rural development in Kyrgyzstan is forthcoming in the Forum for Development Studies. The article is available at:Êhttp://dx.doi.org/10.1080/08039410.2017.1316308. Her abstract states in part: ÒUsing the example of Ôadult educationÕ, I employ institutional ethnography (IE) to illuminate how work processes across a broad range of interrelated sites come to be coordinated with and by a distinct set of relations located elsewhere.Ê Explicating the concept of Ôadult education' as a social process that can be grasped in the day-to-day work of grant writing, allows me to bring to view the standardizing practices that organize grant writing, and how these practices perform a depoliticizing function by precluding alternative practices and functions from entering the scope of what can legitimately be imagined. ÒDeborah also chaired an IE session and presented a paper at the 2017 Congress of the HumanitiesÊandÊSocial Sciences. Her chaired session called Institutional Ethnography: Understanding the Work of Collective Liberation was onÊMay 31Ê(Society for Socialist Studies). Her paper on the challenge of collaborative knowledge production in institutional ethnography, was presented at the session called Ethnographies of Frontline Work onÊMay 30 (Canadian Sociological Association). Congress 2017 was held at Ryerson University in TorontoÊMay 27-June 2, 2017.Ó Marj DeVault has a new publication: "Feminist Qualitative Research: Emerging Lines of Inquiry."Ê Pp. 176-194 in The SAGE Handbook of Qualitative Research (5th Ed.), ed. Norman K. Denzin & Yvonna S. Lincoln.Ê Sage Publications, 2018.Ê (One of four sections deals with recent IE research.) Naomi Nichols has two new publications: The social organization of access to justice for youth in ÒunsafeÓ urban neighbourhoods. Social & Legal Studies. (2017)ÊDOI:Êhttps://doi.org/10.1177/0964663917703179 Technologies of evidence: An institutional ethnography of evidence based policy and practice.ÊCritical Social Policy. (2017) DOI:Êhttps://doi.org/10.1177/0261018317690664 Eric Mykhalovsky has been awarded the 2017 Canadian Association for HIV Research-Canadian Foundation for AIDS Research (CAHR-CANFAR) Excellence in Research Award in the Social Sciences. The CAHR-CANFAR Excellence in Research Awards are intended to highlight and celebrate the contributions of Canadian researchers in HIV/AIDS research in Canada and internationally. The award recognizes his HIV scholarship and a steadfast commitment to social justice and progressive social transformation. Congratulations Eric! Call for Papers The ISA World Congress of SociologyÕs Call for Abstracts is available on-line now at http://www.isa-sociology.org/en/conferences/world-congress/toronto-2018/. Abstracts must be received by the session organizers byÊSeptember 30, 2017. The conference will be held in Toronto betweenÊJuly 15-21, 2018. For a list of sessions and calls for abstracts in the IE thematic group, TG06 Institutional Ethnography, see https://isaconf.confex.com/isaconf/wc2018/webprogrampreliminary/Symposium435.html. Marie Campbell is co- co-organizing one of the sessions and invites submissions (see below). ÊÊ Institutional Ethnographies of Global Development: Knowledge, Experience and Ruling Relations Session Organizers: Marie CAMPBELL, University of Victoria, Canada,Êmariecam@uvic.ca Ann Christin NILSEN, University of Agder, Norway,Êacn@aforsk.no In the contemporary world, aid to less-developed countries has become increasingly organized and coordinated through high-profile, often science-based, programs whose ruling relations cross institutional, national and professional boundaries. Institutional ethnography proposes that programs of improvement in areas as diverse as healthcare, education, womenÕs rights, humanitarian relief, and agriculture and food production are constituted through textual technologies that make agenda-setting, management decision-making and accountability for desired results a matter of calculation based on the application and use of standardized metrics.Ê Texts such as international declarations, global assessment systems and universal indicators introduce ruling ideas (and associated best practices) into local contexts.ÊWhile local experiences of participation are mixed, virtually unassailable accounts of the planned outcomes of these kinds of institutionally programmed activity are integral to the technology. Institutional ethnographies explicating these knowledge-based processes as ruling practices would be welcome contributions to this session, as well as papers that chronicle the troubles experienced in the process of such programs being activated in the lives of people in local settings. Together, the sessionÕs papers are expected to extend understandings of what happens within these well-intended knowledge circuits and to begin to identify the empirical grounds from which social activists might contest their power and authority. Welcome New Members Six new members have joined the IE Division since the publication of our last newsletter. Welcome all! Tierra Brooks Rebecca Karam Oshin Khachikian Teresa Morishita Rachel Webster Richard L Wood IE Sessions at SSSP in Montreal Date: Friday, August 11 Time: 8:30 AM - 10:10 AM Session 7: Changing Dynamics on Campus: Engaged Scholarship, Academic Unionization, and Advocacy Work (Room: Longueuil) Sponsors: Institutional Ethnography; Labor Studies Organizers: Suzanne Vaughan, Arizona State University; Yvonne A. Braun, University of Oregon Presider: Suzanne Vaughan, Arizona State University Papers: ÒEngaged Scholarship, Social Innovation and the Knowledge Economy,Ó NaomiÊNichols, McGill University ÒAnti-Discrimination Programs on U.S. Campuses,Ó WendyÊSimonds and RachaelÊMcCrosky, Georgia State University ÒProfessionalization, Collaboration, and Campus Victim Advocates: Exploring the Impact of Creating Professional Standards and Collaborative Relationships on the Field of Advocacy,Ó BrittanyÊKeegan and Sarah JaneÊBrubaker, Virginia Commonwealth University ÒUnionization, Precarity, and Equality for All: Connecting the Movement to Organize Academic Workers with Other Political Struggles,Ó HillaryÊLazar, University of Pittsburgh Time: 10:30 AM - 12:10 PM Session 18: Subversive Bodies: Activism and Activist Research (Room: Longueuil) Sponsors: Conflict, Social Action, and Change; Institutional Ethnography Organizer & Facilitator: Chris Wakefield, University of Nevada Papers: ÒÔInternational WomenÕs Nongovernmental Organizing, Activism, and Democracy: An Event History Analysis of the Ratification of the Convention for the Elimination of All Forms of Discrimination against Women, 1981-1999,Ó HeidiÊE.ÊRademacher, Stony Brook University Ò(Bringing) Women and LGBTQ persons (Back) in Black Resistance,Ó ChaniquaÊD.ÊSimpson, North Carolina State University ÒCollaborative Community Determinations: Centring Sex Worker (Re)definitions of Research in Victoria, BC,Ó RachelleÊMcKay, McMaster University and ClaireÊStewart-Kanigan, University of Victoria ÒPrison Gang Formation as Collective Action,Ó BrittanyÊFriedman, Northwestern University ÒThe Legacy of the Gay Social Movement of Tijuana, Mexico, 1980s-present,Ó JesseÊAnguiano, Western Michigan University Time: 12:30 PM - 2:10 PM Session 25: Institutional Ethnography and International Organizations (Room: C™te-St-Luc) Sponsors: Global; Institutional Ethnography Organizer & Presider: Naomi Nichols, McGill University Papers: ÒInstitutional Ethnography in the Global South,Ó HenryÊParada, Ryerson University ÒMapping the Policy and Governing Relations of Sustainability Education in Taiwan,Ó Ying-Syuan (Elaine)ÊHuang, McGill University ÒTransnational NGOs as ÔDevelopment GovernanceÕ: A Story from Kyrgyzstan,Ó DeborahÊDergousoff, University of British Columbia ÒWhatÕs in a Declaration?: Indigenous Activism and the UN Declaration on the Rights of Indigenous Peoples,Ó LaurenÊEastwood, CelestineÊAlfonso and MeganÊHumiston, SUNY College at Plattsburgh Time: 2:30 PM - 4:10 PM THEMATIC Session 37: Power, Resistance and Transformation In and With Institutions (Room: C™te-St-Luc) Sponsors: Institutional Ethnography; Sociology and Social Welfare Organizer & Presider: Lauren Eastwood, SUNY College at Plattsburgh Papers: ÒChanging Risk While Changing Structures: The Potential of a University-Based HIV Prevention Intervention,Ó SamiraÊAli, RobertaÊLeal, MariaÊWilson and LuisÊTorres, University of Houston ÒDoing ÇÊQualityÊÈ Work: Preliminary Data Analysis of an Institutional Ethnography of NurseÕs Work of Quality,Ó SophieÊPomerleau, UniversitŽ d'Ottawa ÒPrecarity and Resistance in the Situation of Long-Term Unemployment: Findings from a Multi-Level Collaborative Ethnographic Study in the United States and Canada,Ó RebeccaÊM.ÊAldrich, Saint Louis University and DebbieÊLaliberte Rudman, University of Western Ontario ÒPrivatizing Energy,Ó MaryÊEllenÊDunn, University of Toronto ÒWorking with Youth as Stakeholders in Mental Health System Transformation: An Institutional Ethnography of a Service Organization,Ó EugeniaÊCanas, Western University IE Divisional Meeting: Friday, 4:30-6:10PM C™te-St-Luc Date: Saturday, August 12 Time: 8:30 AM - 10:10 AM THEMATIC Session 70: Narratives, Accounts, and the Language of Ruling Relations (Room: Mont-Royal) Sponsor: Institutional Ethnography Organizer & Presider: Liza McCoy, University of Calgary Papers: ÒOrganizational & Policy Determinants of Care for Medicare Home Care Clients,Ó WilliamÊCabin, Temple University and SusanÊHavens-Lang, Havens Consultants, Inc. ÒThe Influence of Institutional Discourses on the Work of Informal Carers: An Institutional Ethnography from the Perspective of Informal Carers,Ó Guroʯydgard, Nord University, Norway ÒFostering Families: Exploring Ruling Relations in Child Protective Services and Licensing Agencies,Ó JulieÊCowgill, Benedictine University at Mesa ÒOpt Out or Push Out? Mothering and Identity in Taiwan and America,Ó Wen-huiÊAnnaÊTang, National Sun Yat-sen University ÒMoving: Transformation of the Organization of Residential Relocation during the 20th Century,Ó PaulÊC.ÊLuken, University of West Georgia and SuzanneÊVaughan, Arizona State University Time: 10:30 AM - 12:10 PM THEMATIC Session 81: CRITICAL DIALOGUE: Working with Narratives in Institutional Ethnographic Analysis (Room: Lachine) Sponsor: Institutional Ethnography Organizer: Marie L. Campbell, University of Victoria Presiders: Lauren Eastwood, SUNY College at Plattsburgh; Marie L. Campbell, University of Victoria Description: This yearÕs conference focuses on narrative (description) and its sociological possibilities. This Critical Dialogue session looks at the ways in which narrative is central to trustworthy social analysis and possible transformative action. The institutional ethnographic narrator engages the listener/reader in accounts of what actually happens to focus analytic attention on and problematize social situations for the purposes of illuminating, possibly transforming, them. Institutional ethnographers aim for accounts of the everyday world that guide processes of inquiry toward discoveries of the social relations of ruling operating in and organizing people's lives. This Critical Dialogue session invites presentations that help us understand and debate the challenges arising for a sociology (such as IE) in which narrative plays a key part in the analytic strategy. Papers: ÒÔNobody Knows Where it GoesÕ: Police Officer Narratives of Traffic Stop Data as an Entry Point for Understanding the Symbolic Value of Data in Policing,Ó MeganÊWelsh, San Diego State University ÒExamining Local Processes when Applying a Cumulative Impact Policy to Address Harms of Alcohol Outlet Density,Ó DanielÊGrace, University of Toronto, Dalla Lana School of Public Health, MattÊEgan and KarenÊLock, London School of Hygiene and Tropical Medicine ÒInstitutional Ethnography, Retrospective Participant Observation, and Document Analysis: Methods for a Case Study of the Application of Academic Workplace Standards,Ó BrentÊMackÊShea, Sweet Briar College ÒMaking the Work Visible Together: Peer Interviewing as a Tool in IE,Ó MandaÊAnnÊRoddick, University of Victoria ÒThe Use of a ÔMetrics DiscourseÕ in Cardiovascular Disease Prevention Policy in England: The ÔPrevalence GapÕ in Everyday Lives,Ó CarolineÊMorris, University of Leicester and JanetÊRankin, University of Calgary in Qatar ÒTranslating Social into Linguistic Problems: The Narrative of Multilingualism as a Hope of and Burden on Migration Societies,Ó BarbaraÊRothmŸller, University of Luxembourg ÒUSAID in Afghanistan and Pakistan: An Applied Study of the Discursive Transformation of ÔCapacityÕ as a Development Project in the Age of Contemporary Globalization,Ó AvidehÊMayville, George Mason University ÒWriting from Narrative in Institutional Ethnography: YouthÕs Experiences of Neoliberal Reforms,Ó JayneÊMalenfant and NaomiÊNichols, McGill University Time: 12:30 PM - 2:10 PM Session 96: Innovative Sites for IE Research: Ongoing Directions and Contributions (Room: Mont-Royal) Sponsor: Institutional Ethnography Organizer & Presider: Janet Rankin, University of Calgary in Qatar Papers: ÒColoniality of Power as Ruling Relations: A Latin American, Postcolonial Institutional Ethnography,Ó GuillermoÊRosabal-Coto, Universidad de Costa Rica ÒChallenging Behaviour Ð Discourse and Interaction at Residential Homes,Ó KjeldÊHoegsbro, Aalborg University, Denmark ÒRuling Texts Intersect: An Institutional Ethnographic Scoping Review and Policy Analysis of Family CaregiversÕ Information Work,Ó NicoleÊK.ÊDalmer, University of Western Ontario, Winner of the Institutional Ethnography DivisionÕs Student Paper Competition ÒTaking a Standpoint in Ruling Textual Knowledge: Methodological Challenges of Discovering Problematics in Nurse ManagerÕs Work,Ó OliveÊFast, University of Calgary Time: 2:30 PM - 4:10 PM Session 107: CRITICAL DIALOGUE: Reflexivity, Research and Institutional Ethnography: How Analysis Changes Thinking (Room: Lachine) Sponsors: Institutional Ethnography; Social Problems Theory Organizer & Presider: Samit Dipon Bordoloi, Western Washington University Papers: ÒAn Institutional Ethnography of Outdoor Learning in Greater Montreal,Ó MitchellÊMcLarnon, McGill University ÒCan I Say ÔGovernmentalityÕ in my IE? Reflections on the Role of Critical Social Theory in Institutional Ethnography,Ó DanielÊGrace, University of Toronto, Dalla Lana School of Public Health ÒEngaging in Institutional Ethnography: Critical Perspective on Patient Partnership in QuŽbecÕs Public Health Care System,Ó AnnieÊCarrier, UniversitŽ de MontrŽal and SophieÊPomerleau, UniversitŽ d'Ottawa ÒEthnography Intersected: Gendered Race & Racialized Gender in Two Urban American Indian Communities,Ó MichelleÊReneeÊJacobs, Wayne State University ÒInstitutional Ethnography and the Language of Indigenous Planning: Exploring Sites of Change from a Non-Indigenous Standpoint,Ó BrigidÊLivesey, Massey University ÒTelling ÔWhatÕs Actually HappeningÕ: Primary Narrative and Documentary Reality,Ó MarjorieÊDeVault, Syracuse University (Emerita) Date: Sunday, August 13 Time: 10:30 AM - 12:10 PM Session 131: Methods and Methodology: IE Past, Present, Future (Room: C™te-St-Luc) Sponsor: Institutional Ethnography Organizer & Presider: Janet Rankin, University of Calgary in Qatar Papers: ÒMapping the Path from H-1B to Permanent Residency: Using MindManager to Make Visible Regulatory Processes,Ó SamitÊDiponÊBordoloi, Western Washington University ÒPhotovoice and Institutional Ethnography: Identifying the Problematic from the Community Standpoint,Ó CynthiaÊPuddu, MacEwan University ÒReflections on a Study of Mental Health Reform Texts,Ó SteveÊDurant and FionaÊWebster, University of Toronto ÒInstitutional Ethnography and Transformative Mixed-Methods: A Dialogue between Two Paradigms Focused on Problematizing Unequal Power Relations in Social Research,Ó MaureenÊSanders-Brunner, Ball State University and ElenaÊYuÊPolush, Iowa State University ÒReading Institutional Ethnographies 1996-2016,Ó LizaÊMcCoy, University of Calgary, EricÊMykhalovskiy and JuliaÊGruson-Wood, York University Time: 12:30 PM - 2:10 PM THEMATIC Session 145: How Bodies Become Marked and the Stories They Tell (Room: C™te-St-Luc) Sponsors: Institutional Ethnography; Sport, Leisure, and the Body Organizers & Presiders: Matthu Strang, York University; Alison Fisher, York University Papers: ÒLearning Ôthe Rules of the GameÕ: Interracial Relationships and the Negotiation of Racial Identity Across Contexts,Ó AinsleyÊLambert-Swain, University of Cincinnati ÒA Critical Institutional Ethnography of Racialized Embodiment,Ó SobiaÊShaheenÊShaikh, Memorial University ÒOver, Under, Around, and Through: Navigating Non-Binary Gender within Binary Gendered Contexts,Ó DylanÊParŽ, University of Calgary and TiffanyÊSostar, Community ÒScars for Life(s),Ó JessicaÊSuzanneÊStokes, University of California, Davis ÒNarratives of the Wounded: How Patients are Institutionally Organized to Tell Their Stories through Their Wounds,Ó NicolaÊR.ÊWaters, Thompson Rivers University and JanetÊRankin, University of Calgary in Qatar Time: 2:30 PM - 4:10 PM THEMATIC Session 158: How Bodies Become Marked and the Stories They Tell: Part II (Room: C™te-St-Luc) Sponsors: Institutional Ethnography; Sport, Leisure, and the Body Organizers & Presiders: Matthu Strang, York University; Alison Fisher, York University Papers: ÒNo Tough Guys HereÕ: The Organizational Gendering of Moral Masculinity,Ó WatoiiÊRabii, University at Buffalo, SUNY ÒSurvivor-Centric Sexual Assault Policy on Campus: An Institutional Ethnography of Sexual Assault Policy in Practice at York University,Ó MandiÊM.ÊGray, York University ÒThe Epistemic Logic of Asylum Screening: (Dis)Embodiment and the Production of Asylum Knowledge in Brazil,Ó KatherineÊJensen, University of Texas at Austin ÒTrevis Smith: The Disruption of a Canadian Prairie Fantasy and the Construction of Racial Otherness,Ó ColinÊHastings and EricÊMykhalovskiy, York University, ChrisÊSanders, Lakehead University and LauraÊBisaillon, University of Toronto ÒEmbodiment and the Work of Being Bodied,Ó AlisonÊFisher and MatthuÊStrang, York University Time: 4:30 PM - 6:10 PM THEMATIC Session 171: The Technologies of Telling (Room: C™te-St-Luc) Sponsors: Environment and Technology; Institutional Ethnography Organizer: Cheryl Zurawski, Athabasca University Presider & Discussant: Sobia Shaheen Shaikh, Memorial University Description: Technologies tell particular stories. Sometimes, these stories are constructed from data already embedded in the technologies. The stories are there for the telling but they are only recounted when the technologies are activated by the people who use them. Other times, stories cannot be constructed until people enter data into the technologies. These stories are incomplete and not ready to be told until the act of data entry generates the report, read-out or other form of narrative or numerical representation that people then read and respond to in some way. This session invites papers that explicate the part that technologically-generated stories play in the social organization of knowledge. More specifically, it is interested in papers that draw attention to the unintended consequences technologically-generated stories produce when their moral (i.e., central theme or message) is expressed from the standpoint of institutions or organizations rather than the standpoint of the actualities of peopleÕs everyday lives. Papers: ÒÔIt Makes it so Hard to Write a NarrativeÕ: Electronic Health Records and the (Re)Organization of Patient Notes,Ó CarrieÊElliott, Syracuse University ÒHere it is, There it Goes: An Institutional Ethnography of Gender Based Violence in Schools,Ó AlisonÊFisher, York University ÒHow Technologies Coordinate the Way Health Professionals Practice: Nurses and Occupational Therapists Working in QuŽbec Public Healthcare System,Ó SophieÊPomerleau, UniversitŽ d'Ottawa and AnnieÊCarrier, UniversitŽ de MontrŽal ÒStrange(r) Things: Narrative, Expectation, and Television,Ó AbigailÊM.ÊLetak, KeremÊMorgul and MichaelÊM.ÊBell, University of Wisconsin-Madison SSSP IE Workshop Monday, August 14, 10:00amÐ4:00pm, Location: Montreal Bonaventure Hotel, Room: Mont-Royal, Banquets Level Registration Fee: $75 for employed registrants or $50 for unemployed/activist/student registrants The Institutional Ethnography Division is hosting an interactive workshop for researchers who use or are interested in institutional ethnography Ð the method of inquiry developed by Dorothy E. Smith. ÊThe workshop features a keynote presentation by Dorothy E. Smith as well as opportunities for large and small-group discussion and learning. ÊThe workshop will provide people with opportunities to engage directly with institutional ethnographies in the proposal, analysis, and final writing stages. ÊThe small group-work will allow seasoned and novice institutional ethnographers to read and discuss various writing projects in a seminar-style format. ÊPeople who are interested in sharing and receiving feedback on a research proposal, article manuscript, conference paper, or other pieces of writing during the small-group discussions should submit these documentsÊby July 1, 2017Êto Lauren EastwoodÊÊeastwole@plattsburgh.eduÊand Naomi NicholsÊnaomi.nichols@mcgill.caÊ.ÊThese submissions will be the focus of the small-group work. Workshop fee includes morning coffee. 10 IE Newsletter Volume 14 No. 2 IE Newsletter Vol. 14 No. 3 10