Job Description: Executive Officer

Job Description: Administrative Officer

Job Description: Administrative Assistant

Job Description: Information Technology Specialist

Job Description: Graduate Research Associate

Job Description: Executive Officer

I. Direct Service to Volunteers and Social Problems:

A. Assists and advises President, Board of Directors, Committee Members, and the SSSP Membership.

B. Reports current developments affecting the Society, and monitors budget and SSSP assets on a quarterly basis.

C. Reviews instructions and renewal form for annual membership renewal campaign and general election ballot.

D. Serves Program Committee and problem-solves; works closely with the Meeting Manager before and at the Annual Meeting.

E. Staffs Board of Directors, Budget, Finance, and Audit Committee, and Permanent Organization and Strategic Planning Committee Meetings.

F. Serves Social Problems: monitors publication including finances, circulation, advertising, promotion, works closely with the publisher. Works with the Chair of the Editorial and Publications Committee, the Chair of the Budget, Finance, and Audit Committee, the Treasurer, and one at-large member of the Editorial and Publications Committee in negotiating a contract for publishing Social Problems.

G. Works with the Administrative Officer and the Permanent Organization and Strategic Planning Committee on updating Operations Manual.

H. Annually acknowledges volunteer work of all SSSP officers and committee members through thank you letters.

II. Organizational Work:

A. Ensures that all appropriate SSSP Administrative Office personnel reviews are conducted by the University of Tennessee and the Permanent Organization and Strategic Planning Committee.

B. Reviews membership brochures, Annual Meeting registration forms, and contracts with the journal publisher, vendors, suppliers, and the host institutions. This responsibility entails regular consultation with the Administrative Officer.

C. Proposes revisions of By-laws to the By-laws Committee.

D. Develops ideas for promotional campaigns to increase membership of the Society, nationally and internationally, and works with appropriate partners and vendors to execute them.

E. Works with the University of Tennessee’s Office of Research and other appropriate partners to secure external funding for Society programs, projects, and activities.

III. Work with Outside Organizational Environment:

A. Oversees and consults with the Administrative Officer when selecting business partners and vendors on the basis of competitive bids and monitoring their work.

B. Oversees and consults with Meeting Manager while negotiating and working with hotels, registration staff at Annual Meeting, Convention Bureau personnel to obtain materials for registration packets. Enters into agreements with hotels on behalf of the Society.

C. Writes public relations material for the Society and Annual Meeting; represents Society to the department and university hosting the Executive Officer and other external parties.

D. Seeks information about developments in the external environment which affect SSSP. Oversees the Administrative Officer’s work with lawyers, auditors, and other professionals who serve the Society.

E. Maintains and strengthens networks with other association executives and vendors such as in the American Sociological Association (ASA); Association of Black Sociologists (ABS); International Sociological Association (ISA); Consortium of Social Science Associations (COSSA); National Association of Social Workers (NASW); regional societies and other related societies.

F. Works to increase the general public profile of the Society through publications, online outlets, and other venues, and to expand the Society’s national and international linkages with other academic, social policy, and social justice organizations.

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Job Description: Administrative Officer

A. Reconciles University of Tennessee system ledgers and converts information to functional accrual accounting system of SSSP. Prepares monthly balance sheet and income statement and sends quarterly statements to the Budget, Finance, and Audit Committee and the Board of Directors using Open Systems accounting software.

B. Maintains ledgers, journals, prepares checks, and performs accounts receivable and accounts payable record keeping.

C. Prepares a detailed spreadsheet for all checks received by SSSP. In conjunction with the Treasurer and Executive Officer, manages and monitors the Society’s reserve monies and operating accounts in checking, savings, money market accounts, certificates of deposit, mutual funds, and other accounts. Deals with counterparts in financial institutions of deposit. Deposits funds in various accounts of the Society.

D. Consults regularly with the Executive Officer and meets with the Administrative Office staff on a monthly basis.

E. Works with the Editor of Social Problems and the publisher of the journal in promotion, maintenance, and financial matters.

F. Consults with the Budget, Finance, and Audit Committee and the Board of Directors and relates to Division and Committee Chairs in financial matters relating to SSSP. Suggests budgeting strategies.

G. Organizes and maintains files and documentation pertaining to the Society’s business and obtains appropriate insurance and bonding.

H. Interviews and hires the Administrative Assistant, the Information Technology Specialist, and the Graduate Research Associate. Organizes, delegates, supervises, and manages the Administrative Office’s work flow.

I. Oversees the site selection process of the Annual Meeting. Conducts site visits of potential hotels. Requests contracts from the top three hotels or conference centers where such are combined. Reviews contracts and negotiates the best contract possible with each Sales Manager. Works with HelmsBriscoe, a meeting site selection company, and consults with the Executive Officer throughout this process.

J. Prepares the contractual agreement between the Society and the host institutions of the Administrative Office and Executive Officer for each contract renewal. Works with the host departments and related contract and payroll administration departments on a regular basis regarding host institution policies and procedures.

K. Provides the Council of the Divisions Chairperson with information needed to identify candidates for each elected position. Oversees the Graduate Research Associate during the election process for all Divisions via the Society’s web site. Ensures that procedures are in place to allow all division members an opportunity to vote. Monitors the computer tabulation of votes and reports any irregularities to Division Officers and to the Board of Directors. Maintains voting lists for all division elections. Advises the Division Chair in writing who the winner is and the ballot count.

L. Prepares a detailed annual report of Divisions activities for the Board of Directors.

M. Works with the Nominations Committee and the Elections Committee in conducting the General Election.  Provides the Nominations Committee Chair and the Elections Committee Chair with information needed to generate the slate of candidates.  Prepares the general election ballot in consultation with the Executive Officer.  Oversees the Graduate Research Associate during the election process via the Society’s website.  Ensures that procedures are in place to allow all members an opportunity to vote.  Monitors the computer tabulation of votes and reports any irregularities to the Nominations Committee and the Elections Committee and to the Board of Directors.  Informs the President, Executive Officer and the Elections Committee Chair of the results.  Notifies the candidates regarding the election results.  Informs the Board of Directors of the election results.  Works with the Graduate Research Associate to ensure that the election results are posted on the Society’s website.

N. Organizes and executes the annual membership renewal campaign that entails requesting a letter from the President, revising instructions and the renewal form, distributing e-mail renewal information to lapsed members, and mailing renewal information to those who do not respond to the e-mail invitations.

O. Oversees the Administrative Assistant when processing credit card payments for membership and annual meeting registration.  Reviews the spreadsheet for each credit card batch that the Administrative Assistant generates.

P. Oversees the Graduate Research Associate with communication between Division Chairs and/or Newsletter Editors regarding their newsletter. Ensures that a plain text file and a pdf file containing graphics and formatting are distributed to division members electronically and is posted on the Society’s web site.

Q. Compiles various notices, announcements, and reports for the Society’s web site and Social Problems. Works closely with the Social Problems Editor and various people from the publisher of the journal.

R. Works closely with the Board of Directors and the chairs of all elected, appointed, and ad hoc committees to ensure the smoothness of the operation of these committees.

S. Provides office duties as necessary to the efficient performance of the Society’s business. Strives to manage the Administrative Office in a professional manner.

T. Handles hotel and menu arrangements for the Budget, Finance, and Audit Committee’s mid-year meeting, Permanent Organization and Strategic Planning Committee’s site visit to the Administrative Office, and other meetings when necessary.

U. Works closely with the regional associations when promoting activities of the SSSP. 

V. Works closely with an independent accounting firm during the annual audit.

W. Supervises the Administrative Assistant, the Information Technology Specialist, and the Graduate Research Associate at the Annual Meeting.

X. Maintains and updates the operations manual in consultation with the Executive Officer and the Permanent Organization and Strategic Planning Committee.

Y. Works closely with the Program Committee, Session Organizers, and Division Chairs when laying out the Annual Meeting program. Communicates with each program participant regarding their listing(s).

Z. Orders supplies and oversees the maintenance of the office equipment used by the Administrative Office staff.

AA. Works closely with the Vice President throughout the resolutions process.  Distributes announcements to the membership and Division Chairs regarding how to submit a resolution by June 1.  The Vice President will distribute the resolutions to the Committee on Social Action and the Executive Officer who are requested to comment by June 15.  The Vice President will then forward the resolutions to the Division Chairs for their review and then the Vice President and Executive Officer will distribute the resolutions to the membership no later than July 1 in order to give members ample time to read and give serious consideration to all resolutions.  The only exception to the deadline is if the issue in question occurs after June 1st.  Proposed resolutions will be available for review prior to the Annual Meeting on the SSSP website in the “members-only” area and under “Annual Meeting,” and as an e-mail blast sent to members who want to receive announcements from the Administrative Office.

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Job Description: Administrative Assistant

A. Provides administrative support including: generation of e-mail blasts to the membership; retrieves and updates membership and annual meeting inquiries in the database; preparation of letters, including but not limited to promotional, contribution, and brochure requests; opens, responds, and forwards mail when necessary to the Administrative Officer; preparation of deposit slips, and other related tasks.

B. Provides support functions with staff, members, committees, division chairs, and elected officers requiring extensive knowledge of SSSP operations manual procedures and By-laws and has the ability to discuss these policies.

C. Assists the Administrative Officer with maintaining ledgers, journals, preparation of checks and accounts receivable and accounts payable record keeping using Open Systems accounting software when needed. Prepares a spreadsheet for each credit card batch that contains the name, credit card type, amount of total transaction and breakdown of each item.

D. Performs duties as assigned by the Executive Officer and the Administrative Officer. This responsibility entails regular, uninterrupted monthly meetings with the Administrative Office staff.

E. Serves as liaison between the membership, the Executive Officer, and the Administrative Officer.

F. Works closely with companies that rent the Society’s mailing list. Exports data from the membership database and generates an invoice.

G. Processes membership and annual meeting registrations.

H. Assists the Administrative Officer with ad-hoc weekly duties and other duties as assigned.

I. Assists the Administrative Officer, the Information Technology Specialist, and the Graduate Research Associate at the Annual Meeting and works registration.

J. Supervises the Graduate Research Associate and the registration staff at the Annual Meeting when the Administrative Officer is in meetings. Creates the Annual Meeting attendance report and tallies the survey results. Some of these duties may be delegated to the Graduate Research Associate.

K. Assists the Meeting Manager with oversight duties including membership issues, registration matters, late audio-visual requests, etc. at the Annual Meeting when the Administrative Officer is in meetings.

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Job Description: Information Technology Specialist

A. Provides IT technology support to the Society.

B. Analyzes, designs, updates, and trouble-shoots database queries and database reports for the membership database and the annual meeting database. Maintains integrity of the membership database including updating/adding/merging/removing user accounts.

C. Generates membership and annual meeting database reports and membership lists on a weekly and monthly basis.

D. Creates new database reports as needed by the Administrative Officer or work with a software vendor if required to accommodate additional reports.

E. Gathers and interprets membership and annual meeting data to compile special reports.

F. Performs analysis of database and other software tools and provides recommendations for improvements.

G. Investigates technological procedures in database growth and advises Administrative Officer on long term capacity plans including database migration; perform analysis of database and software initiative projects. Leads database and software initiative projects.

H. Provides support to members for accessing online registrations, publications, or annual meeting registration or processes.

I. Processes membership and annual meeting registrations.

J. Compiles software design requests/enhancements and communicates requests/enhancements/issues with software vendor; test all software changes. Provides training to Administrative Office staff on new software technologies/processes.

K. Monitors database and software environment for degrading performance or outages.

L. Updates documentation for recording major responsibilities.

M. Communicates with each person listed in the Roster of Officers and Committee Members regarding their willingness to serve and accuracy of their database information. Prepares and distributes the roster annually.

N. Assists the Administrative Officer with periodic services provided to the Society’s members, committees, and Divisions.

O. Performs duties as assigned by the Executive Officer and the Administrative Officer. This responsibility entails regular, uninterrupted monthly meetings with the Administrative Office staff.

P. Assists the Administrative Officer, the Administrative Assistant, and the Graduate Research Associate at the Annual Meeting and works registration.

Q. Consults with the Executive Officer and Administrative Officer when creating the Annual Meeting survey.  Creates the Annual Meeting survey results report for the Administrative Officer to review and distribute.

R. Responsible for the creation and implementation of the mobile app.

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Job Description: Graduate Research Associate

A. Manages and maintains the design and content of the Society’s web site. Oversees and drives day-to-day web site operation. Ensures web site quality, performance, and reliability.

B. Serves as liaison between the membership, the Executive Officer, and the Administrative Officer.

C. Serves as main contact for communication with Division Chairs and/or Newsletter Editors regarding the distribution of newsletters. Ensures that a plain text file and a pdf file containing graphics and formatting are distributed to division members electronically and is posted on the Society’s web site.

D. Handles the election process for all Divisions and the General Election via the Society’s web site. Ensures that procedures are in place to allow all Division members an opportunity to vote. Monitors the computer tabulation of votes and reports any irregularities to the Administrative Officer, Division Officers, and to the Board of Directors.

E. Assists the Administrative Officer and the Administrative Assistant with periodic services provided to the Society’s members, committees, and Divisions.

F. Performs duties as assigned by the Executive Officer and the Administrative Officer. This responsibility entails regular, uninterrupted monthly meetings with the Administrative Office staff.

G. Takes a full inventory of office and Annual Meeting supplies prior to the Annual Meeting; including pens, staplers, recorders, ribbons, signs, registration bags from previous annual meetings, etc. The Administrative Officer provides a list of supplies needed and the Graduate Research Associate creates a shopping list of supplies that need to be obtained and packs the supplies.

H. Organizes the Racial/Ethnic Minority Graduate Scholarship applications by verifying them, notifies applicants that applications are complete (accepted) or incomplete (rejected), scans applications for online posting, and creates a secure web page for the Racial/Ethnic Minority Graduate Scholarship Committee to review accepted applications.

I. Assists the Administrative Officer, the Administrative Assistant, and the Information Technology Specialist at the Annual Meeting and works registration.

J. Helps keep track of how many hours are spent on each project/task to provide the Society with feedback regarding the time required by each project.

K. Takes a full inventory of Social Problems andadheres to the Social Problems Policy: Keep one complete set, keep two copies of the previous four years, and ten copies of the current volume year.

L. Manages the Society’s social media presence by: posting weekly updates from the Administrative Officer on Facebook; assuring that the RSS feed is operational and linked to the Twitter account; updates Latest SSSP News on the Society’s webpage; and maintains contact with Division Chairs regarding their social media activity.

M.  Keeps track of how many hours are spent on each project/task to provide the Society with feedback regarding the time required by each project.

N. Creates the ribbon list with assistance from the Administrative Officer and IT Specialist.  Ensures accuracy.

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